Processing Time
Orders are processed within 1-3 business days. Please note that processing time may vary during peak seasons or for high-demand products.
Shipping Methods and Delivery Times
We offer several shipping options to accommodate your needs. Delivery times and costs depend on the selected shipping method and destination:
- Standard Shipping: 7-15 business days
- Express Shipping: 3-7 business days
Please note that delivery times are estimates and may vary due to unforeseen circumstances such as customs delays or courier issues.
Shipping Costs
Shipping costs are calculated based on the destination, shipping method, and the total weight or volume of the order. Applicable shipping fees will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the courier’s website.
Customs and Import Taxes
Buyers are responsible for any customs duties, taxes, or other fees imposed by their country. Please check with your local customs office for details.
Missing or Delayed Shipments
If your order does not arrive within the expected delivery timeframe, please contact us. While we strive to ensure timely deliveries, delays may occur due to factors beyond our control.
Damaged or Incorrect Items
If your order arrives damaged or contains incorrect items, please notify us immediately. We will work with you to resolve the issue by offering a replacement or refund, as appropriate.
Changes to Shipping Information
Please ensure that your shipping address and contact information are accurate at the time of purchase. We are unable to make changes to shipping details once an order has been dispatched.
Unsuccessful Delivery Attempts
If a delivery attempt is unsuccessful due to an incorrect address or failure to collect the package, additional charges may apply for reshipping the order.